Return & Refund Policy

Last Updated: June 15, 2026

Thank you for shopping at jknoir.store. We want you to be satisfied with your purchase. Please read our Return & Refund Policy carefully.

Returns

We accept returns within 7 days of receiving your order, provided that:

• The item is unused, unworn, and in its original condition.
• The item is returned with all original packaging, tags, and accessories.
• Proof of purchase or order number is provided.

Non-Returnable Items

The following items cannot be returned:

• Items marked as Final Sale or Non-Returnable.
• Gift cards.
• Personalized or custom-made products.
• Products damaged due to misuse or improper handling by the customer.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item:

1. Contact us within 48 hours of delivery.
2. Provide your order number and clear photos of the item.
3. We will review your request and arrange a replacement or refund if approved.

Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be processed to the original payment method.
• Please allow 5–10 business days for the refund to appear in your account, depending on your payment provider.

Return Shipping Costs

• Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
• Original shipping charges are non-refundable unless required by law.

Order Cancellation

Orders may be canceled before shipment. Once an order has been shipped, it cannot be canceled and must follow the return process